Diablo Immortal server woes plague another Shadow War event

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Diablo Immortal server issues preventing players from connecting to their main character server disrupt another weekend Shadow War event, in addition to simply preventing people from playing. Several users on the Diablo Immortal forums and subreddit have reported being unable to connect to the RPG game, instead being told that “the server is busy at the moment”.

While the inability to connect and play is bad enough, the problem extended beyond that as the server downtime coincided with the start of the week’s Shadow Wars. This meant that anyone unable to log in during the registration period could not join the event – and the problem was further exacerbated if clan leaders were affected.

As pointed out in a thread on the Diablo Immortal subreddit, only the clan leader can start the Shadow War activity. This means that, for all clans where the leader cannot log in, there is no alternate method for the team to continue the activity for them. “It’s ridiculous that you can have 100 people spending 3-5 weeks working on a common goal, only to throw it out the window because the leader can’t log in for reasons beyond their control,” says the thread poster. Cyballistics.

One commenter points out that this also forces clan leaders to always be around every week, even when the servers are running. Another user notes that their clan previously “lost a surefire final because our clan leader had an emergency and couldn’t attend despite having 50-20 more numbers than the other team and several other officers in attendance. line”.

Blizzard addressed the server issue on its forums, and some affected players said they were receiving compensation. However, it appears to equate to a single piece of legendary gear, which leaves some with a bitter taste in their mouths. Comments in multiple threads on the issue indicate that the amount of compensation is lacking for what various players are listing as 9-16 hours of downtime.

A previous Shadow War bug also delayed the event, and players affected by the issue also lamented the compensation offered by Blizzard at the time. This latest issue comes hot on the heels of news that Diablo Immortal made $100 million in mobile player spend alone.

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